FAQ’s

  • We’re located at 999 Berkshire Blvd Suite 280, Wyomissing PA 19610.
    Whether you're dealing with anxiety, depression, or any other mental health concern, we're here to support you every step of the way. We're always just a click or a call away.

  • Deciding between therapy and medication to treat mental health conditions is a common concern. Therapy is a process of exploring and addressing underlying emotional, psychological or behavioral issues with a mental health professional, while medication uses prescription drugs to manage symptoms of mental health conditions. Both approaches have advantages and limitations, and the choice of treatment depends on individual needs and preferences. It's important to consult with a mental health professional to assess your needs and recommend an appropriate course of action. Don't be afraid to ask questions and share your concerns to find the best approach for you.

  • The length of time it takes to start feeling better and the treatment process itself can vary depending on the individual's needs and the specific mental health condition. It's important to remember that healing is a process, and progress can take time. Some people may begin to feel better after a few sessions of therapy, while others may take longer or may also require medication. Your mental health professional can work with you to develop a treatment plan that is tailored to your individual needs and goals. Throughout the process, you can expect a safe and supportive environment where you can explore your emotions, develop coping skills, and work towards your personal wellness goals. Remember to be patient and kind to yourself, and don't hesitate to communicate any concerns or questions you may have.

  • Dealing with the stigma surrounding mental health can be tough, but it's important to remember that mental health conditions are common and treatable. One way to combat stigma is to speak up and share your experiences with others. Talking about mental health can help break down stereotypes and encourage others to seek help. Additionally, finding a mental health professional you feel comfortable with can make a big difference. Look for a provider who is understanding, supportive, and non-judgmental. Finally, don't be afraid to take care of yourself and prioritize your mental health. Seeking treatment is a brave step and can help you feel better and live a happier, healthier life.

Insurance FAQ’s

  • The cost of your visit will depend on your specific insurance coverage. We only accept patients with insurance plans we work with.

  • For the most accurate estimate, we recommend contacting your insurance provider directly, as your cost will depend on your coverage. For some, it may only be a copay, but if you have an unmet deductible, it could be higher. Call the number on your insurance card and inquire about coverage for outpatient psychiatric services.

  • At this time, we primarily work with patients whose insurance we accept, but we also offer a self-pay option for those who prefer it.

  • Yes, we do! You can pay over time on a schedule that works for you. After receiving your first statement, feel free to reach out to ask about enrolling.

Understanding your coverage

We know dealing with insurance can be tricky, but we're here to guide you through it.

  • Some insurance plans include a deductible, which is the amount you need to pay out of pocket before your insurance begins covering costs. If you haven’t met your deductible yet, your visit may not be fully covered. To understand what your plan will cover, it’s best to contact your insurance provider directly using the number on your insurance card.

  • Currently, we do not accept Medicaid. For assistance in finding providers who do, we recommend visiting the Pennsylvania Medicaid website. Your primary care doctor may also be able to provide a referral.

  • Yes, we bill your insurance directly, and you won’t receive a statement until after they’ve processed the claim. The timeline for this depends on your insurer and may take a few weeks. For the most accurate estimate of your costs, we recommend reaching out to your insurance provider beforehand.